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Don’t Let Stupid Mistakes Shake Your Confidence
The other day I got a call from a home inspector who was pretty upset with himself for having done “something really stupid.” What he had done was absent-mindedly turn on the air conditioning unit of a house he was inspecting on a day when the outside temperature was forty degrees. It was the first…
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Different Day, Different Mindset: Always Expect a Call
A few weeks ago, I posted on facebook a photograph that I took of some home inspectors who were attending a home inspector training Law and Disorder Seminar – seminarians? – that I conducted in Schaumburg, Illinois about 3 years ago. One comment that the photo engendered was: “inspector average age = 102 years.” Not…
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When Clients Attack
A disturbing trend and something that I am seeing much more frequently is the tendency of home inspection claimants to threaten to harm inspectors by making reputation-destroying comments on internet rating sites and filing false complaints with Licensing Boards unless the inspector knuckles under to what are invariably unmeritorious complaints. A recent case that surfaced…
